Frequently Asked Questions

📦 Shipping

How long does it take to process my order?

Orders are typically processed within 10-14 business days. Once your order ships, you'll receive a tracking number and estimated delivery date.

Where do you ship?

Currently, we ship within the United States only.

How much is shipping?

Shipping rates are calculated at checkout based on the items ordered and destination.

Can I track my order?

Yes! Once your order ships, you'll receive a confirmation email with tracking information.

My package says delivered, but I can't find it.

If your tracking information shows your package has been delivered, please contact your local USPS office for assistance. We are not responsible for lost or stolen packages after delivery has been confirmed by the carrier.

↩️ Returns & Exchanges

What is your return policy?

We want you to love your purchase! Eligible items may be returned within the timeframe outlined in our Return Policy. Items must be unworn, unwashed, and in their original condition with tags attached.

How do I start a return?

Please contact us before sending a return. Returns must be sent to the correct return address using the provided instructions. Unauthorized returns may be delayed or refused.

Do you offer exchanges?

If you'd like a different size or style, please contact us and we'll do our best to help.

Are sale items eligible for return?

Sale and clearance items are final sale and cannot be returned unless they arrive damaged or defective.

👗 Products & Sizing

How do I know what size to order?

Please refer to the size information provided in each product description. If you're between sizes or need assistance, feel free to contact us.

Will the colors look exactly like the pictures?

We do our best to display colors accurately, but actual colors may vary slightly depending on your device settings.

Will sold-out items be restocked?

Some popular styles may be restocked, while others are limited quantities. Sign up for our emails or follow us on social media for restock announcements and new arrivals.

💳 Orders & Payments

What payment methods do you accept?

We accept major credit cards and other secure payment options available at checkout.

Is my payment information secure?

Absolutely! Your payment information is protected through secure checkout technology.

Can I cancel or change my order?

Because orders are processed quickly, please contact us as soon as possible. While we can't guarantee changes or cancellations, we'll do our best to assist you.